Review for SERVPRO of Palos Verdes via Google

Provided 5 Stars *****

Testimonial:  Positive:  Professionalism, Quality and Responsiveness

The water damage that I had with a lean on my roof was settled and steadfast with a delightful crew.  From determining and explaining he work needed to be done, to the drying and reconstruction needed this company is well managed and highly recommended.

Review for SERVPRO of Palos Verdes via Google

Provided: 5 STARS *****

Positive:  Professionalism. Quality, Responsiveness

Testimonial: "This company is awesome! Would definitely recommend."

Elise C. - San Pedro, California

Review for SERVPRO of Palos Verdes via Yelp

Provided:  5 STARS *****

Testimonial:  "SERVPRO came to our condo when we had an unexpected water leak and there was water everywhere.  From arrival they knew just what to do and got right to work.  They were there the first night from about 5 pm to after 11 pm soaking up the water and setting up fans.  Amazingly after about a week they were able to get the walls dried and saved us from expensive demolition.  We feel fortunate they were the company we called and highly recommend them."

Emily C.- San Pedro, California

Certificate of Satisfaction: Job Completion

Provided All 10's

Testimonial: I would surely recommend to my friends and family. Satisfaction guaranteed. 

J.B. 

Certificate of Satisfaction: Job Completion

Provided All 10's

Testimonial:  Wonderful Customer Service.

Peter H. 

Certificate of Satisfaction: Job Completion

Provided All 10 's

Testimonial:  "They were great!"

William S. 

Certificate of Satisfaction: Job Completion

Provided All 10's

Testimonial:  The personnel made an unpleasant event tolerable.  Thank you!

Sally L.

Certificate of Satisfaction - Job Completion

Provided All 10's

Testimonial:  Great Job! 

Ricc. J. 

Certification of Satisfaction - Job Completion

Provided All 10's

Testimonial:  They were all very friendly and helpful.  SERVPRO of Palos Verdes office and crew gave me exceptional service. 

Thank you, Hardy, J. 

Certification of Satisfaction- Job Completion

Provided All 10's 

Testimonial:  The work that the Crew did was great. Highly recommend and Crew chief Yaneth was extremely helpful every step of the way. 

C.M. 

Certification of Satisfaction - Job Completion

Provided All 10's

Testimonial:  From the start every detail from the water damage to the mold remediation needed for my property was well explained.  Great team and highly recommended!

Thanks,

Ka. D. 

Certification of Satisfaction-Job Completion

Provided All 10's

Testimonial: "Great Work"

Greatly Appreciated,

S&B J.

Certificate of Satisfaction- Job Completion

Customer provided all 10's

Testimonial:  SERVPRO was extremely fast in getting to our home to start the clean up.  They also took all the measures to protect the undamaged part of our home  while the clean up was in progress.  In addition, Vanessa was a joy to work with, very helpful and very responsive to our calls. SERVPRO was quick and excellent clean up.  I doubt there is a  better clean up company out there!!

P.O.

Certificate of Satisfaction: Job Completion

Provided All 10's

Testimonial: SERVPRO crew and office were always understanding to me and my wife's schedules.  Even to weekend scheduling to monitoring the equipment.  Great crew for a good job. 

K.M.

Certificate of Satisfaction- Job Completion

Provided All 10's

Testimonial:  I'm a real estate agent and have heard of great mold remediation that SERVPRO provides.  I called and soon after the remediation that I needed in the attic was being tended to.  After the clearance declared by the technician Yaneth, home went into escrow and soon was sold.  Efficiency and satisfaction guaranteed.  

M. Fullerton

Certificate of Satisfaction:  Job Completion

Provided All 10's

Testimonial:  "They were always on time, and the technician Yaneth did a great job." 

B.D.R.

Certificate of Satisfaction-Job Completion

Customer provided All 10's

Testimonial: The only thing that I can say about SERVPRO of Palos Verdes is, "Thank you for helping me in my time of need."  

Grateful with Gratitude,

A.L.

Certificate of Satisfaction: Job Completion

Provided all 10's

Testimonial:  I had an water burst in my garage area and needed help fast.  SERVPRO of Palos Verdes was available even when it was after-hours.  The  technician Sean was extremely kind and would recommend their services to anybody at anytime. 

Thank you,

Cynthia L. 

Certificate of Satisfaction: Job Completion

Provided All 10's

Testimonial:  Communication was the key for me to provide the score of all 10's.  Timely service was provided and the SERVPRO technicians were very knowledgeable.  Greatly appreciated. 

J.G.

Certification of Satisfaction- Job Completion

Provided All 10's

Testimonial: My water damage in the crawlspace happened when I was at work.  SERVPRO made it convenient everyday to coordinate with my wife and scheduled to our times.  Techs were always on time.  

Thanks,

Mike O. 

Certificate of Satisfaction: Job Completion 

Provided ALL 10's

Testimonial: I had a hot water heater leak.  SERVPRO was on my property and began remediation at once.  Within one week including the asbestos testing and abatement needed SERVPRO of Palos Verdes did a great job. 

Greatly Appreciated: T.G.

Certificate of Satisfaction:  Job completion Survey

Provided All 10's 

Testimonial:  "The crew was very tentative to all of my request needed for my living room water damage.  Great team and service SERVPRO!

Thanks,

Summer

5 Stars via Yelp

Testimonial from Georgina A: "I called this franchise due to my friend's recommendation. I had toilet overflow in my master's bath during the weekend and as soon as I called in, they responded quickly. Vanessa was very pleasant and knowledgeable of the process over the phone, and whenever she followed up with the schedule for monitoring. Yaneth, their technician was certainly on top of her game making sure that the floors were completely dry and the other losses were well taken cared of before they pulled out all their equipment. Overall, I'm very pleased with the efficiency of their service. Highly recommended!"

Testimonial via Facebook:

The speedy response and service that SERVPRO of Palos Verdes provided was surprising. The water damage I had in my bathroom was soon fixed and better than before. Thank you SERVPRO crew!!

Yanny G.

5 Stars via Yelp

Testimonial from Jen J:

I had the best experience with SERVPRO of Palos Verdes when I had pipe leak in the bathroom. The crew was very informative step by step of the process. Highly recommended!  Great job crew!

Testimonial Via Facebook

SERVPRO crew and the service that they provided was outstanding. I had my washing machine overflow and they were fast to come over and help. My floors were dried speedy and would recommend SERVPRO of Palos Verdes highly.

Certificate of Satisfaction Survey

Provided all 10's

Tesimonial:  "SERVPRO exceeded our expectation, very good outcome and great service."

James C.

Certificate of Satisfaction: Job Completion Survey

Provided all 10

Testimonial:  "All the people that worked on my home were Great, the staff was AMAZING!!!! The crew is a great asset to your company and your brand.

Thank you,

Diane Blade

5 Stars via Google Review

SERVPRO of Palos Verdes was amazing!! Professional, knowledgeable and to top it off great customer service! Main water line burst, my Living Room, Dining Room, Office and Kitchen were affected. Not a great thing to come home to from Vacation. I called SERVPRO, they came and explained the complete process and answered all my questions. The crew and office staff went above and beyond to accommodate my concerns. I cannot say enough positive things about the whole crew. Highly recommended!

5 Stars Via Google

Our property had a leak left some damage and SERVPRO was available even after hours for restoration services. 

5 Stars Via Yelp

SERVPRO of Palos Verdes is amazing. Very professional and helpful. Answered all my questions and went step by step through the entire process of how to proceed with water damage.

SERVPRO of Palos Verdes "is a lifesaver". On Christmas Day the cleanout, [the pipe that transports the water from the house to the sewer,] because of roots, backed up and flooded the downstairs bathroom, hallway (wood floors) and contiguous (carpeted) office ... we dried up with bath towels as much as we could.

After "walking" down the Yelp road, I called them and they came within 2 hours ... analyzed the wetness of the walls and flooring with a handheld instrument and determined that there was water underneath the wood floor [yikes] and the carpet ... I wanted to "dodge" making an insurance claim ... but SERVPRO said that if the water backed came from the cleanout, it was contaminated and the flooring and wet portions of the walls had to be replaced ...

We were lucky ... ["Doc"] Henry from SERVPRO was assigned and he was GREAT ... nice, knowledgeable, patient, and has a good sense of humor ... he knew what to do and explained what he was going to do and why it needed to be done ... over several days he helped us to start the repairs ... 

SERVPRO, I hope I never need them again ... but ... is comforting to know there is a responsible company who can help the homeowner with these issues ... 

I "luv" 'em

5 Stars via Yelp

I have an old friend who told me he had a severe case of the mold cheese. So, what did I do? I called SERVPRO for my good old pal, sent them out, and took care of that mc, stat!

5 Stars via Google Review

I had a sewage back up and SERVPRO was here right away to help. I’ve never dealt with water damage before, but they walked me through the process and their communication was great. They not only helped with the clean-up but also helped with the repairs after the clean-up! One stop shop, highly recommend!!

5 Stars via Google Review

SERVPRO came when we needed them and were very efficient and helpful. Monique was always available when I needed to speak to her or text. They were very understanding of a stressful situation and helped out however they could. Hopefully, it will be many many years before I need their services again but if I do, they are my go to company.

5 Stars via Yelp

This company was my HERO, or I should say Shane Shahidi is the Hero.  I have never in my life experienced such a helpful individual that went above and beyond. 
When our rental incurred damages from upstairs neighbor's toilet leak. My biggest mistake was initially trusting on my neighbor and their contractor who was delaying my repair process. When I talked to the neighbor restoration company, they were just talking about estimate and how soon I can pay them. I came back home stressed out and couldn't sleep that night. Early morning I called my couple of my contractor friends, they both told me call SERVPRO. I called SERVPRO 7am and Shane Shahidi met me at our rental in less than hour. He looked around and calmly told me when they can start. In few minute my stress level from 15 became 1. I couldn't believe how He made the processes so simple and easy. I couldn't be more grateful. SERVPRO crew were nothing short of exceptional.
They really went above and beyond for me. Shane was incredibly responsive throughout the whole process. As a younger women homeowner, I sometimes feel taken advantage of by contractors but that was not the case with SERVPRO.I felt he is one of my family member. Water damage to your home is a time sensitive, stressful situation so don't waste time with other companies. SERVPRO will do right by you, giving you quality work AND quality customer service.

I would highly recommend SERVPRO of Palos Verdes. The service level from the both the office staff and the field technicians was top notch, both responsive and courteous. The techs were professional and prompt in responding to our situation and walked us through every detail.  I would encourage anyone faced with a fire, water or mold issue to call them. I've dealt with other contractors and have been seriously frustrated with the lack of concern, but SERVPRO followed up to guarantee my satisfaction.

Had a wonderful experience with them. They were efficient, most professional and cleaned up after themselves.

SERVPRO of Palos Verdes was amazing!! Professional, knowledgeable and to top it off great customer service! Our pipe burst in the kitchen and we ended up with 2 inches of water to swim in. I called SERVPRO, they came and explained the complete process and answered all my questions. The crew and office staff went above and beyond to accommodate my concerns. I cannot say enough positive things about the whole crew. Highly recommended!

Super fast response time! Extremely helpful customer service on the phone and in person. I was very impressed. Highly recommend!