Fire Moves Quickly

2/1/2023 (Permalink)

We all know that a fire can spread quickly and widely and while that may be true, sometimes a fire in the home can be small. While the immediate damage may look small the soot and smoke may have gone throughout the entire home. It is possible that there can be residual smell from the fire as well. Our trained and professional technicians go through the home and make sure to document all damages and we will make sure to communicate with your insurance company all recommended repairs and cleaning services that may be necessary. We take our time to care for your property in the right way and without delay. Any loss in your home can be devastating and many questions may arise during the repairs. The last thing you want to have to deal with is unanswered questions and the unknown. Here at SERVPRO of Palos Verdes, we try to make sure and answer all of your inquires so you are always in the know.

Can You Really Prevent a Fire?

2/1/2023 (Permalink)

It may seem silly, but fire prevention is often overlooked. Here in sunny Southern California fires have definitely made themselves well known. So much so that we even have fire season. While we mostly have beautiful weather and like spending our time outdoors, it is important to take the following necessary precautions as well:

-It is good to check often for any kind of gas leaks or split wires that may cause a fire to spark.

-Before you go out on that lovely hike, ensure the stove has been turned off from making that healthy breakfast.

-When having that bonfire in the backyard make sure that it is far enough away from your home and that an adult is always present. When putting out the bonfire you’ll want to make sure it is completely out prior to walking away.

 Taking these steps can be what keeps your home safe and sound when it comes to fire prevention.

Getting Back to Normal

2/1/2023 (Permalink)

When a natural disaster occurs such as a storm, it can be difficult to see past anything, but making sure your loved ones are safe. Unfortunately, once all is calm that is when the real issues begin to arise. How will you get back to your normal every day lives if your home has been damaged so badly? Here at SERVPRO of Palos Verdes, we have spent many months in different locations answering this very question for customers. It is our priority to make sure that we are readily available to help in every way possible, to ensure the customer can get back to their regular routine as if the loss in their home never even happened. We understand that it can be difficult to navigate through such trying times and our goal is to make that process as easy as can be. We communicate with the customers insurance company every step of the way while including the customer with all decisions, so no one is left to wonder about the process.

Helping Round the Clock

2/1/2023 (Permalink)

A Storm can bring quite the turmoil for anyone that has been affected, and here at SERVPRO of Palos Verdes we dedicate ourselves to helping ease those that have experienced home damage due to such disasters. Our trained and professional technicians work hard to ensure that our customers feel relief as soon as we have stepped into the role of their water mitigation provider. We work round the clock starting with the office from scheduling to communicating all necessary steps to insurance adjusters. Our customers are our priority, and we want to make sure that they feel like family and can come to us with any questions they might have regarding the process of restoring their home back to the way it was before the loss ever happened. By the end of the restoration, we want the customers to feel confident that we have done everything possible to make such a trying time less burdening.

Our Top Priority

2/1/2023 (Permalink)

It is often unclear on what water mitigation entails. There are times when customers ask us what exactly it is that we do when we arrive to the job site. When our trained and professional technicians arrive to the job site, they will first survey the cause of loss. This is important to determine as we want to make sure we are looking at all affected areas that may have been damaged due to the cause of loss. Our goal is to restore the property and help dry the affected material as best we can to prevent any secondary damage.

Our top priority is to ensure we keep the customer in the loop every step of the way. It can be a trying time going through the process of repairing your home after a loss of any kind and. Here at SERVPRO of Palos Verdes we go over the scope of the job from the very beginning and we work closely with your insurance company as well to make sure we are all on the same page.

Pride in SERVPRO

9/1/2022 (Permalink)

Here at SERVPRO of Palos Verdes we take pride in servicing our community near and far. We are very much family, and with that in mind we treat our customers as though they are a part of our family as well. We want you to feel confident that your home is being treated as if it was our home and that we are taking all the necessary precautions required to get your home back to the way it was prior to the loss ever happening. Our trained and professional technicians take their time during an inspection to gather all necessary information so we can communicate with you and your insurance company a plan that best fits the needs of your home. Once we have come up with a plan of action, we go through everything with the customer to answer any questions that may arise prior to beginning any of the work. We want to make sure that everyone is on the same page so that there are zero surprises when it comes to the end of the job.

Feedback is Important

9/1/2022 (Permalink)

We have had many opportunities to work with individuals that have required our assistance and each time we do there is always the question of what next. From the start of the loss our office will guide you through every step of the way with the assistance of our trained and professional technicians. Once our technicians have been able to assess the situation, they will communicate all needs to the office so we can then inform your insurance company of our recommendations. We take pride in all we do here at SERVPRO of Palos Verdes and we try our hardest to make sure that reflects in every aspect from setting up equipment to the care given when removing affected material. Hearing from our customers and their feed back is one of the most important ways we grow and learn how to continue helping in all the right ways. Our customers have always been our number priority and we believe that is evident by how appreciate our customers are when we have completed the necessary work.

Alleviating the Stress

9/1/2022 (Permalink)

When it comes to a water loss in your home there can be a lot of frustration and feeling of hopelessness. Here at SERVPRO of Palos Verdes, it is our goal to alleviate that stress by answering any questions that you may have and help you navigate the next steps during such a trying time. The water mitigation process is simple, and we communicate with your insurance company and you every step of the way. We want to make sure you are aware of everything that is needed to get your home back to the way it was prior to loss even happening.

It is important for us to get to the water loss as soon as it has occurred so we can begin to stabilize the area and prevent any further damages. Water spreads quickly and if we can get to the loss right away, we can hopefully locate the source immediately and begin the necessary water mitigation steps. While all of this might sound daunting it is our priority to make sure you feel as though you have nothing to worry about when It comes to the repairs and leaving your home in our hands. 

Property Loss

7/5/2022 (Permalink)

When it comes to property loss, we often associate to home loss. Businesses are not exempt from property damage, and it can be very difficult to navigate through the process with such a large loss. Here at SERVPRO of Palos Verdes we work hard to make sure the process is effortless when it comes to dealing with the ins and outs of the restoration process. Everything begins right in the office where we diligently go through all the necessary protocols needed when it comes to communicating with insurance companies and large losses. Our trained and professional technicians are in constant communication with the office relaying all concerns from the customer, making sure we are all on the same page. We want to make sure there are no surprises when it comes to the restoration process, being transparent is key in ensuring our customers are confident that we are doing everything possible to restore everything back to the way it was prior to loss even happening.

Ever Changing Times

7/5/2022 (Permalink)

As we continue to navigate through the ever-changing times, it is important as a business to keep our doors open and move forward. Here at SERVPRO of Palos Verdes we understand when a business has a loss it can be devastating, and the most important thing is to make sure to get back up and running as soon as possible. Our trained and professional technicians make sure to eliminate any wandering questions right from the start so that the process of restoration can move as smooth as can be. We take pride in everything we do, and we want to make sure that our customers feel just as important as our family and friends. While it can be daunting having to deal with repairs to your business, making sure getting back up and running is at the top of our to do list and we want to make sure everything gets back to normal for you as if the loss never even happened.